Hotel General Manager: Elevate Guest Experience

esacareers; San Diego (CA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program

Employee Perks Program discounts

Job summary

ESA Management, LLC is seeking a General Manager to lead hotel operations in the San Diego area. This role delivers exceptional guest experiences, drives financial performance, and upholds ESA brand standards through leadership of the property team.

The General Manager will recruit, onboard, and train staff while maintaining a positive work environment and ensuring compliance with company policies. Strong communication and Spanish proficiency are advantageous.

Qualifications

• Minimum three years related hospitality management experience.
• Customer experience required.
• Must have a valid driver’s license and pass a motor vehicle check.

Responsibilities

• Demonstrates commitment to providing guests the best possible experience.
• Ensure guest issues are resolved in line with company goals.
• Manage hotel operations to meet brand standards and financial goals.

Skills

Spanish proficiency

Communication

Customer experience

Education

Two-year degree preferred

Tools

Microsoft Office

Email/Word/Excel

Job description

ESA Management, LLC is seeking a General Manager to lead hotel operations in the San Diego area. This role delivers exceptional guest experiences, drives financial performance, and upholds ESA brand standards through leadership of the property team.

The General Manager will recruit, onboard, and train staff while maintaining a positive work environment and ensuring compliance with company policies. Strong communication and Spanish proficiency are advantageous.