Hotel General Manager

Prominence Hospitality Group; Jackson (TN); Sur place; USD 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

Comprehensive training

Career growth opportunities

Leadership development

Competitive pay

Flexible schedules

Employee discounts

Résumé du poste

Prominence Hospitality Group is seeking a General Manager for our Jackson, TN property. You will lead daily hotel operations, manage budgets, and drive exceptional guest experiences while partnering with ownership and leaders across departments.

The role requires a Bachelor’s degree and at least 2 years in a supervisory or GM role within hospitality, with strong leadership and revenue management skills. We promote a collaborative culture with growth opportunities.

Qualifications

• Bachelor’s degree and 2 years’ experience in a supervisor role or a General Manager role in hospitality.
• Strong leadership, organizational, and communication skills with a guest-centric mindset.
• Knowledge of front- and back-of-house operations and revenue management principles.

Responsabilités

• Oversee day-to-day hotel operations across all departments and ensure guest satisfaction.
• Manage the hotel budget, implement programs to improve efficiency and service, and run weekly department meetings.
• Represent the property at ownership meetings and build strong stakeholder relationships.
• Motivate staff, provide performance feedback, set goals, and foster a collaborative team environment.
• Demonstrate guest-focused service and uphold brand standards in all interactions.
• Bring energy, positivity, and teamwork to drive results and a fun work culture.

Connaissances

Leadership

Organizational skills

Communication skills

Revenue management

Hospitality operations

Formation

Bachelor’s degree

Description du poste

Elevate Your Career in Hospitality – Join Prominence Hospitality as a General Manager!

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we’re looking for a driven, energetic, and strategic General Manager to lead our hotel to excellence!

Location: Jackson, TN

Why Choose Prominence Hospitality

• IGNITE Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development.
• Competitive Pay & Incentives – We recognize and reward your hard work and dedication.
• Work/Life Balance – Enjoy flexible schedules and generous employee discounts (your friends and family benefit too!).
• Inclusive & Empowering Culture – We celebrate diversity and encourage innovation.

What You’ll Do as General Manager

• Operational Leadership: Oversee day-to-day operations in all key areas of the hotel, ensuring policies and procedures are followed and delivering exceptional guest satisfaction.
• Financial Management: Control the hotel budget, develop and implement programs to enhance operational efficiency and guest service, and conduct weekly departmental meetings.
• Strategic Partner: Represent your property at ownership meetings and build strong relationships with key stakeholders.
• Team Development: Motivate and positively influence staff, deliver performance feedback, set goals, and foster a collaborative team environment.
• Customer Service: Demonstrate a guest-focused mentality and proven customer service experience.
• Team Spirit: Bring a fun, energetic attitude as we work hard and have fun together!

What You’ll Bring

• Education & Experience: Bachelor’s degree and 2 years’ experience in a supervisor role or a combination of education and 2 years’ experience in a general manager role, preferably in hospitality.
• Skills: Strong leadership, organizational, and communication skills; ability to motivate teams and manage performance. Knowledge of back-of-house operations, including food production, quality standards, and cleanliness. Strong understanding of front-of-house operations with the ability to support hosts, servers, bartenders, and food runners.
• Technical Abilities: Strong computer skills and understanding of revenue and management principles.
• Personality: Fun, positive, and energetic with a passion for guest satisfaction and team success.

Why This Role Matters

As the General Manager, you set the tone for the entire hotel, ensuring operations run smoothly and guests leave with exceptional memories. Your leadership drives team performance, operational excellence, and financial success, making you a key player in our growth and reputation.