General Manager

Prominence Hospitality Group; Jackson (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Training program

Competitive pay

Work-life balance

Inclusive culture

Job summary

Prominence Hospitality Group in Jackson, TN seeks a General Manager to lead the hotel’s operations and financial performance with a guest-first mindset.

You will drive daily operations, budgeting, stakeholder relations, and team development, while promoting a fun, energetic culture that rewards growth and collaboration.

Qualifications

• Bachelor’s degree with 2 years’ supervisor or GM experience in hospitality preferred.
• Strong leadership, organizational, and communication skills.
• Knowledge of front- and back-of-house operations and revenue management.

Responsibilities

• Oversee day-to-day hotel operations and ensure policy compliance while delivering guest satisfaction.
• Control the hotel budget, implement programs to improve efficiency and service, and run weekly department meetings.
• Represent the property at ownership meetings and build relationships with key stakeholders.
• Motivate staff, provide performance feedback, set goals, and foster a collaborative team environment.

Skills

Leadership

Organizational Skills

Communication

Team Motivation

Revenue Management

Education

Bachelor’s degree

Job description

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we’re looking for a driven, energetic, and strategic General Manager to lead our hotel to excellence!

Location: Jackson, TN

Why Choose Prominence Hospitality

• IGNITE Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development.
• Competitive Pay & Incentives – We recognize and reward your hard work and dedication.
• Work/Life Balance– Enjoy flexible schedules and generous employee discounts (your friends and family benefit too!).
• Inclusive & Empowering Culture – We celebrate diversity and encourage innovation.

What You’ll Do as General Manager

• Operational Leadership:Oversee day-to-day operations in all key areas of the hotel, ensuring policies and procedures are followed and delivering exceptional guest satisfaction.
• Financial Management:Control the hotel budget, develop and implement programs to enhance operational efficiency and guest service, and conduct weekly departmental meetings.
• Strategic Partner:Represent your property at ownership meetings and build strong relationships with key stakeholders.
• Team Development: Motivate and positively influence staff, deliver performance feedback, set goals, and foster a collaborative team environment.
• Customer Service: Demonstrate a guest-focused mentality and proven customer service experience.
• Team Spirit:Bring a fun, energetic attitude as we work hard and have fun together!

What You’ll Bring

• Education & Experience: Bachelor’s degree and 2 years’ experience in a supervisor role or a combination of education and 2 years’ experience in a general manager role, preferably in hospitality.
• Skills:Strong leadership, organizational, and communication skills; ability to motivate teams and manage performance. Knowledge of back-of-house operations, including food production, quality standards, and cleanliness. Strong understanding of front-of-house operations with the ability to support hosts, servers, bartenders, and food runners.
• Technical Abilities:Strong computer skills and understanding of revenue and management principles.
• Personality: Fun, positive, and energetic with a passion for guest satisfaction and team success.

Why This Role Matters

As the General Manager, you set the tone for the entire hotel, ensuring operations run smoothly and guests leave with exceptional memories. Your leadership drives team performance, operational excellence, and financial success, making you a key player in our growth and reputation.

Join a team that values your growth and contributions.

Source: Prominence Hospitality Group