Hospitality GM: Lead Guest Experience & Growth

Hcareers; Des Plaines (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay incentives

Employee discounts

Job summary

Prominence Hospitality Group is seeking a General Manager to lead a Jackson, TN hotel to excellence. You will oversee daily operations, manage budgets, and drive guest satisfaction while building strong relationships with ownership and leadership teams.

The role emphasizes strategic planning, team development, and a guest-focused culture, with a passion for exceptional service and operational excellence driving growth.

Qualifications

• Bachelor’s degree and 2 years’ supervisory or GM experience in hospitality.
• Strong leadership, organizational, and communication abilities.
• Knowledge of back-of-house and front-of-house operations.

Responsibilities

• Operational leadership: oversee day-to-day hotel operations and ensure guest satisfaction.
• Financial management: control budget, implement efficiency programs, and lead weekly department meetings.
• Strategic partner: represent property at ownership meetings and build stakeholder relationships.
• Team development: motivate staff, provide feedback, and foster collaboration.

Skills

Leadership

Organizational skills

Communication skills

Back-of-house operations

Front-of-house operations

Revenue management

Guest service

Education

Bachelor’s degree

Tools

Computer skills

Revenue management software

Job description

Prominence Hospitality Group is seeking a General Manager to lead a Jackson, TN hotel to excellence. You will oversee daily operations, manage budgets, and drive guest satisfaction while building strong relationships with ownership and leadership teams.

The role emphasizes strategic planning, team development, and a guest-focused culture, with a passion for exceptional service and operational excellence driving growth.