General Manager

Hcareers; Des Plaines (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay incentives

Employee discounts

Job summary

Prominence Hospitality Group is seeking a General Manager to lead a Jackson, TN hotel to excellence. You will oversee daily operations, manage budgets, and drive guest satisfaction while building strong relationships with ownership and leadership teams.

The role emphasizes strategic planning, team development, and a guest-focused culture, with a passion for exceptional service and operational excellence driving growth.

Qualifications

• Bachelor’s degree and 2 years’ supervisory or GM experience in hospitality.
• Strong leadership, organizational, and communication abilities.
• Knowledge of back-of-house and front-of-house operations.

Responsibilities

• Operational leadership: oversee day-to-day hotel operations and ensure guest satisfaction.
• Financial management: control budget, implement efficiency programs, and lead weekly department meetings.
• Strategic partner: represent property at ownership meetings and build stakeholder relationships.
• Team development: motivate staff, provide feedback, and foster collaboration.

Skills

Leadership

Organizational skills

Communication skills

Back-of-house operations

Front-of-house operations

Revenue management

Guest service

Education

Bachelor’s degree

Tools

Computer skills

Revenue management software

Job description

Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we’re looking for a driven, energetic, and strategic General Manager to lead our hotel to excellence!

Location: Jackson, TN

Why Choose Prominence Hospitality

• IGNITE Your Career – We invest in you with comprehensive training, career growth opportunities, and leadership development.
• Competitive Pay & Incentives – We recognize and reward your hard work and dedication.
• Work/Life Balance– Enjoy flexible schedules and generous employee discounts (your friends and family benefit too!).
• Inclusive & Empowering Culture – We celebrate diversity and encourage innovation.

What You’ll Do as General Manager

• Operational Leadership:Oversee day-to-day operations in all key areas of the hotel, ensuring policies and procedures are followed and delivering exceptional guest satisfaction.
• Financial Management:Control the hotel budget, develop and implement programs to enhance operational efficiency and guest service, and conduct weekly departmental meetings.
• Strategic Partner:Represent your property at ownership meetings and build strong relationships with key stakeholders.
• Team Development: Motivate and positively influence staff, deliver performance feedback, set goals, and foster a collaborative team environment.
• Customer Service: Demonstrate a guest-focused mentality and proven customer service experience.
• Team Spirit:Bring a fun, energetic attitude as we work hard and have fun together!

What You’ll Bring

• Education & Experience: Bachelor’s degree and 2 years’ experience in a supervisor role or a combination of education and 2 years’ experience in a general manager role, preferably in hospitality.
• Skills:Strong leadership, organizational, and communication skills; ability to motivate teams and manage performance. Knowledge of back-of-house operations, including food production, quality standards, and cleanliness. Strong understanding of front-of-house operations with the ability to support hosts, servers, bartenders, and food runners.
• Technical Abilities:Strong computer skills and understanding of revenue and management principles.
• Personality: Fun, positive, and energetic with a passion for guest satisfaction and team success.

Why This Role Matters

As the General Manager, you set the tone for the entire hotel, ensuring operations run smoothly and guests leave with exceptional memories. Your leadership drives team performance, operational excellence, and financial success, making you a key player in our growth and reputation.

Source: Hcareers