Hotel General Manager

IHG Hotel; Fort Wayne (IN); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Training & development

Performance bonus

Competitive salary

Free uniforms

Advancement opportunities

Competitive wages

Career growth

Energetic environment

Job summary

IHG Hotel in Fort Wayne seeks a seasoned Hotel General Manager to oversee daily operations and provide strategic direction. You will supervise a diverse workforce, resolve guest concerns, and lead by example to create a positive customer and team experience.

The ideal candidate has strong leadership, financial acumen, and exceptional communication skills, with a collaborative leadership style and a focus on safety and compliance.

Qualifications

• Proven experience as a Hotel Manager is preferred.
• Familiarity with hospitality industry standards.
• English proficiency; additional languages a plus.
• Knowledge of hotel management laws and guidelines.

Responsibilities

• Oversee all employees and set clear objectives.
• Organize and coordinate operations and allocate responsibilities for efficiency.
• Manage budgets and expenses; analyze and report on financial information.
• Manage meetings and groups; coordinate with vendors and travel agencies.
• Conduct regular inspections and ensure health and safety compliance.

Skills

Leadership

Budget management

Communication skills

Customer service

Team management

Problem solving

Education

Bachelor's degree in Hospitality Management or Business Administration

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Benefits/Perks
• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced Hotel General Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.

Responsibilities

• Oversee the work of all employees and set clear objectives
• Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
• Manage budgets and expenses, analyze and report on financial information

Sales Initiatives

• Manage Meeting room and groups
• Resolve issues that arise with maintenance, equipment, and renovations
• Collaborate with outside entities such as third-party vendors and travel agencies
• Conduct regular inspections of the facility and uphold strict compliance with health and safety standards

Qualifications

• Proven experience as a Hotel Manager is preferred
• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Well-versed in hotel management best practices and relevant laws/guidelines
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills
• Bachelor's degree in Hospitality Management, Business Administration, or relevant field is preferred