Hotel General Manager

SILO HILL; Emmitsburg (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Bonus based on performance

Competitive salary

Training & development

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job summary

SILO HILL is seeking a Hotel Manager to organize and oversee daily hotel operations, providing strategic direction and supervising a diverse workforce. You will drive customer satisfaction, lead by example, and ensure a cooperative team atmosphere while maintaining high standards.

The role requires strong communication, budgeting, and leadership skills to deliver exceptional guest experiences. The ideal candidate will handle complaints, prepare reports, and guide the team through dynamic hotel

Qualifications

• Proven hotel management experience preferred.
• Familiarity with hospitality industry standards.
• Proficient in English; knowledge of additional languages is a plus.
• Hilton brand management experience.

Responsibilities

• Oversee work of all employees and set clear objectives.
• Hire qualified personnel according to company standards.
• Organize operations and allocate responsibilities for maximum efficiency.
• Manage budgets and expenses, analyze and report financials.
• Develop and implement a strong marketing strategy for hotel services.
• Communicate with customers when appropriate.
• Resolve maintenance, equipment, and renovation issues.
• Collaborate with suppliers, vendors, planners, travel agencies.
• Conduct regular facility inspections and ensure health/safety compliance.

Skills

Leadership

Communication

Customer service

Time management

Education

Bachelor’s degree in Hospitality Management

Business Administration or relevant field

Job description

Benefits

• Employee discounts
• Paid time off
• Bonus based on performance
• Competitive salary
• Training & development

Benefits/Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.

Responsibilities

• Oversee the work of all employees and set clear objectives
• Hire qualified personnel according to standards set forth by the company
• Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
• Manage budgets and expenses, analyze and report on financial information
• Develop and implement a strong marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate
• Resolve issues that arise with maintenance, equipment, and renovations
• Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
• Conduct regular inspections of the facility and uphold strict compliance with health and safety standards

Qualifications

• Proven experience as a Hotel Manager is preferred
• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Well-versed in hotel management best practices and relevant laws/guidelines
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills
• Bachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred
• Hilton brand management experience