Hotel Manager

Baymont Inn & Suites; Traverse City (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Competitive wages

Career growth

Fun environment

Job summary

Baymont Inn & Suites Traverse City is seeking an experienced Hotel Manager to organize and oversee daily operations, providing strategic direction and supervising a diverse workforce.

You will lead all aspects of hotel operations, handle customer and team concerns, and drive performance through effective communication and leadership. A bachelor's degree is preferred, with strong English skills and a commitment to service excellence.

Qualifications

• Proven experience as a Hotel Manager is preferred.
• Familiarity with hospitality industry standards.
• Proficiency in English; knowledge of additional languages is a plus.
• Well-versed in hotel management best practices and relevant laws/guidelines.
• Experience in resolving customer issues with a proactive, service-oriented mindset.

Responsibilities

• Oversee the work of all employees and set clear objectives.
• Hire qualified personnel according to company standards.
• Organize and coordinate operations to maximize efficiency.
• Manage budgets and analyze financial information.
• Develop and implement a marketing strategy to promote hotel services.
• Communicate with customers when appropriate.
• Resolve maintenance and renovation issues.
• Collaborate with suppliers, vendors, and event planners.
• Conduct regular inspections and ensure health and safety compliance.

Skills

Hotel management

Leadership

Budgeting

Customer service orientation

Communication

Time management

Hospitality standards

English proficiency

Education

Bachelor's degree in Hospitality Management or related field

Job description

Benefits:

• Employee discounts
• Paid time off

Benefits/Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.

Responsibilities

• Oversee the work of all employees and set clear objectives
• Hire qualified personnel according to standards set forth by the company
• Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
• Manage budgets and expenses, analyze and report on financial information
• Develop and implement a strong marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate
• Resolve issues that arise with maintenance, equipment, and renovations
• Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
• Conduct regular inspections of the facility and uphold strict compliance with health and safety standards

Qualifications

• Proven experience as a Hotel Manager is preferred
• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Well-versed in hotel management best practices and relevant laws/guidelines
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills
• Bachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred
• Experience is required

**WILL DISCUSS SALARY AMOUNT**