General Manager

Castroville Healthcare LLC; Brownwood (TX); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Employee discounts

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job summary

The General Manager will lead the performance and daily operations of our hotel chain, providing strategic direction and supervising a diverse workforce. This role requires a strong leader who can drive high standards and guest satisfaction.

You will oversee budgets, marketing initiatives, staff recruitment, quality control, and reporting to ownership, ensuring compliance with health and safety guidelines while fostering teamwork and a positive work environment.

Qualifications

• Experience as General Manager in hotel industry preferred.
• Familiarity with hospitality industry standards.
• Proficiency in English; knowledge of additional languages is a plus.

Responsibilities

• Oversee day-to-day hotel operations and set objectives for staff.
• Organize and coordinate operations to ensure efficiency.
• Manage budgets and analyze financial information.
• Develop and implement marketing strategies to promote services.
• Communicate with guests, monitor feedback, and resolve escalated concerns.
• Ensure health and safety standards and inspect facilities.

Skills

General Manager experience

Hospitality standards

English proficiency

Customer-focused orientation

Communication skills

Organizational skills

Job description

Benefits:

• Employee discounts

Benefits/Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced General Manager to lead the performance and oversee daily operations of our chain brand hotel. As the General Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.

Key Responsibilities

• Oversee day-to-day operations and set clear objectives for the employees
• Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
• Manage budgets and expenses, analyze and report on financial information
• Develop and implement a strong marketing strategy to promote the hotel’s services
• Communicate with customers, monitor guest feedback, resolve escalated concerns, and implement service improvements that build loyalty and protect the hotel’s reputation
• Resolve issues that arise with maintenance, equipment, and renovations
• Provide accurate, timely reporting and actionable recommendations to ownership and executive leadership.
• Conduct regular inspections of the facility and uphold strict compliance with health and safety standards
• Hire qualified personnel according to standards set forth by the company

Qualifications

• Proven experience as a General Manager in Hotel industry is preferred
• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Well-versed in hotel management best practices and relevant laws/guidelines
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills