Hotel Front Office Host

Hyatt Regency; San Antonio (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits after 30 days

401k Retirement Savings

Discounted hotel rooms

Paid time off

Tuition reimbursement

Complimentary meals

Parking discount / VIA bus pass

Job summary

Hyatt Regency San Antonio is seeking a Front Office Associate responsible for guest registration and communicating hotel services and promotions. This role involves processing payments, responding to inquiries and delivering the guest experience with a friendly, professional demeanor.

Ideal candidates will have strong customer service skills, be able to multitask in a fast-paced environment, and possess solid verbal and written communication talents.

Qualifications

• Customer service focus in a fast-paced environment.
• Strong communication skills, both verbal and written.
• Ability to multitask and handle multiple requests.
• Proficiency with computers and basic software.

Responsibilities

• Greet guests and manage the guest registration process.
• Communicate hotel services and promotions to guests.
• Process payments and respond to guest inquiries.

Skills

Customer service

Multi-tasking

Verbal communication

Written communication

Computer skills

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- Hyatt Regency San Antonio

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt Regency San Antonio is seeking a Front Office associate who is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Be customer service driven.
• A flexible schedule with open availability to work afternoons and evenings, on any day including weekends and holidays.
• Strong multi-tasking and computer skills.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Benefits

• Eligible for Health Benefits after 30 days of employment
• 401k Retirement Savings Plans
• Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
• Paid Time Off
• Tuition Reimbursement
• Complimentary meals in the Employee Cafeteria
• Discount parking or a Free VIA Bus Pass

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.