Hotel Front Office Host

Hyatt Hotels Corporation; San Antonio (TX); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Complimentary & Discounted Hyatt Hotel

Paid Time Off (PTO)

401(k) Match

Medical, Dental, Vision Insurance

Tuition Reimbursement

Free Annual VIA Bus Pass/Discounted/停车

Free Meals Provided in Employee Cafet

Career Growth Opportunities

Job summary

Hyatt Hotels Corporation is seeking a Front Office Host to manage the guest registration process and communicate hotel services and promotions. This role offers opportunities for casual conversation, guest interaction and contributing to the overall guest experience at Hyatt.

Ideal candidates will have a true desire to satisfy guests in a fast-paced environment, strong communication skills, and the ability to work a flexible schedule including mornings, afternoons, and evenings, as well as

Qualifications

• Must have passion for satisfying guests in a fast-paced setting.
• Strong verbal and written communication abilities.
• Ability to stand for long periods.
• Willingness to work mornings, afternoons, evenings, including weekends/holidays.
• At least 1 year hotel or customer service experience preferred.
• Solid computer and multitasking skills.

Responsibilities

• Handle guest registration and provide information on hotel services and promotions.
• Process payments and assist guests with inquiries.
• Represent Hyatt in a friendly, professional manner as the face of the hotel.
• Coordinate with other departments to ensure guest satisfaction.
• Assist with additional duties as assigned by management.

Skills

Customer service

Verbal communication

Written communication

Stamina

Flexible schedule

Computer skills

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Preferred candidates will be able to work a flexible schedule of mornings, afternoons, and evening shifts on any day including weekdays, weekends and holidays.
• Preferred candidates will have at least 1 year of hotel experience or customer service related experience.
• Must possess strong computer and multi-tasking skills.

Benefits Include:

• Complimentary & Discounted Hyatt Hotel Rooms
• Paid Time Off (PTO)
• 401(k) Match
• Medical, Dental, Vision Insurance after 30 days of employment
• Tuition Reimbursement
• Free Annual VIA Bus Pass/Discounted Daily Parking
• Free Meals Provided in Employee Cafeteria
• Opportunities for Career Growth

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

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Caption by Hyatt Kabutocho Tokyo | Tokyo , Kanto , JP

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