Front Office Agent (Part-time, Front Office)

Hyatt Regency; Conroe (TX); On-site; USD 27,000 - 36,000; Full time

Job summary

Hyatt Regency Conroe is seeking a Front Office Associate to welcome guests, check in/out, and communicate hotel services.

Ideal candidates have strong communication, the ability to stand for long periods, and a customer-focused mindset; prior hotel front desk experience is a plus.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Register guests and manage the guest registration process.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Skills

Guest service orientation

Verbal & written communication

Stamina for standing

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization - Hyatt Regency Conroe

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

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Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.