Hotel Front Office Host

Grand Hyatt; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Complimentary & Discounted Hyatt Hotel

PTO

401(k) Match

Medical, Dental, Vision Insurance

Tuition Reimbursement

Free Annual VIA Bus Pass/Discounted**

Free Meals Provided in Employee Cafet

Career Growth Opportunities

Job summary

Grand Hyatt San Antonio is seeking a Front Office Host to welcome guests, handle registration, and communicate hotel services and promotions. Be the face of Hyatt and contribute to a warm, efficient guest experience.

This role supports smooth check-in/out, processes payments, and responds to guest inquiries while offering casual conversations that enhance memorable stays. Flexible availability for mornings, afternoons, evenings, weekdays, weekends, and holidays is preferred.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Flexible schedule of mornings, afternoons, evenings, and holidays.
• At least 1 year of hotel or customer service experience.
• Strong computer and multi-tasking skills.

Responsibilities

• Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions.
• This role offers casual conversation and directly impacts the guest experience.
• Other duties may include processing forms of payment and responding to guest inquiries.
• You'll be the face of Hyatt as a Front Office Host.

Skills

Communication

Customer service

Multi-tasking

Computer skills

Flexible schedule

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization - Grand Hyatt San Antonio

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. If you would like to experience a "Day in the Life" at Hyatt, please click here and select "Hyatt Full Service".

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Preferred candidates will be able to work a flexible schedule of mornings, afternoons, and evening shifts on any day including weekdays, weekends and holidays.
• Preferred candidates will have at least 1 year of hotel experience or customer service related experience.
• Must possess strong computer and multi-tasking skills.

Benefits Include

• Complimentary & Discounted Hyatt Hotel Rooms
• Paid Time Off (PTO)
• 401(k) Match
• Medical, Dental, Vision Insurance after 30 days of employment
• Tuition Reimbursement
• Free Annual VIA Bus Pass/Discounted Daily Parking
• Free Meals Provided in Employee Cafeteria
• Opportunities for Career Growth

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."