Front Office Host (Full-Time)

Hyatt Hotels Corporation; San Antonio, Northern (TX, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Discounted & complimentary hotel room

Paid time off

Retirement savings plan

Employee stock option plan

Tuition reimbursement

Excellent training and professional 개발

Tuition reimbursement

Job summary

Hyatt Regency Hill Country Resort and Spa in San Antonio, TX, is seeking a Front Office Host for a full-time, hourly role. You will greet guests, handle registration, relay information about hotel services and promotions, and contribute to a memorable guest experience.

The position emphasizes flexible scheduling, outstanding customer service, and collaboration with a team in a luxury resort setting. Benefits include healthcare options, employee meal programs, and opportunities for personal

Qualifications

• Previous admin or computer skilled experience required.
• A true desire to satisfy the needs of others.
• Must be able to work in a fast-paced environment.
• Ability to work a flexible schedule during the week, including weekends and holidays.
• Prior front desk/office experience is a plus

Responsibilities

• Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions.
• This role has a direct impact on creating the guest experience and may involve processing payments and responding to guest inquiries.
• You’ll be the face of Hyatt as a Front Office Host and may hear from guests about services and promotions.
• Respond to guest inquiries and requests
• Represent Hyatt with professional service

Skills

Front desk experience

Customer service

Administrative skills

Communication

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Hyatt Regency Hill Country Resort and Spa

US - TX - San Antonio

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

Schedule Requirements:Must be available to work a flexible schedule during the week, including weekends and holidays. This is a full-time role.

Role

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

About Our Resort

Nestled across 300 scenic acres in the heart of Texas Hill Country, Hyatt Regency Hill Country Resort & Villas is San Antonio's premier luxury resort destination, where authentic Texas hospitality meets world-class amenities and unforgettable experiences.

Fresh off a multi-million-dollar transformation, our award-winning resort features beautifully redesigned guest rooms, an expanded collection of luxury villas, enhanced dining experiences, revitalized meeting and event spaces, and exciting new recreation offerings designed to elevate every guest stay.

Guests can unwind at our full-service Windflower Spa, enjoy 27 holes of championship golf, float along our signature lazy river, and experience the perfect blend of relaxation and adventure that has made us a leading destination for leisure travelers, corporate groups, weddings, and special events. Our unique event venues include the stunning Rancher Hall Event Barn, offering an authentic Texas backdrop for memorable celebrations and gatherings.

Recognized as the #1 Resort in San Antonio by TripAdvisor and consistently ranked among the top resorts in Texas, Hyatt Regency Hill Country Resort & Villas continues to set the standard for exceptional guest experiences.

As we enter an exciting new era of growth, innovation, and elevated luxury, we are seeking passionate hospitality professionals who are inspired to lead, create meaningful connections, and help shape the future of one of Texas' most celebrated resort destinations. Here, you'll find more than a career—you'll find opportunities to grow, develop, and make a lasting impact while working alongside a team that truly cares for one another and our guests.

Why Join Us?

At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive.

Qualifications

Previous admin or computer skilled experience required

A true desire to satisfy the needs of others

Must be able to work in a fast-paced environment

Ability to work a flexible schedule during the week, including weekends and holidays

Previous front office agent experience is a plus

Health, dental and vision benefits

Discounted & complimentary hotel room nights

Paid time off

Retirement savings plan

Employee stock option plan

Enjoy complimentary meals in our colleague café

Tuition reimbursement, up to $1,000 a year

Excellent training and professional development

Opportunities to work around the world with Hyatt Hotels and Resorts

About the Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

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