Front Office Host

Hyatt Regency Lost Pines Resort and Spa; Town of Texas (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Hyatt Regency Lost Pines Resort and Spa in Wisconsin seeks a Front Office Associate to greet guests, manage registrations, and coordinate guest services. This highly visible role offers daily opportunities for casual conversation and shaping the guest experience in a full-service hotel.

Aspiring candidates should demonstrate a true desire to satisfy guests in a fast-paced environment, with refined verbal and written communication.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Responsibilities

• Register guests and handle check-in/check-out procedures.
• Communicate hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Provide a positive first impression as Hyatt's face.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Job description

Description

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

Requirements

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.