Front Desk Associate (AM Shift)

Hyatt Hotels Corporation; Chapel Hill (NC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Travel perks

Health coverage

401(k) with match

Paid time off

Family bonding

Tuition reimbursement

Free meals

Exclusive discounts

Job summary

Hyatt Hotels Corporation is seeking a Front Desk Associate to support guest registration, communicate hotel services and promotions, and assist with leisure reservations and inventory. This role directly impacts the guest experience and requires friendly, professional interactions throughout shifts.

The position offers an AM shift schedule, competitive hourly pay, and benefits designed to support well-being, growth, and work-life balance across Hyatt properties in the United States.

Qualifications

• Passion for service and guest satisfaction are essential.
• Strong verbal and written communication to connect with guests and team.
• Ability to anticipate guest needs and respond professionally.
• Comfort with standing and service in a fast-paced hotel environment.

Responsibilities

• Handle guest registration and explain hotel services and promotions.
• Communicate leisure reservations and leisure rooms inventory to guests.
• Process payments and respond to guest inquiries promptly.
• Serve as liaison between guests and hotel services and departments.
• Provide a welcoming, professional experience that supports guest satisfaction.

Skills

Passion for Service

Communication Skills

Customer Focus

Adaptability

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front desk associates are responsible for the guest registration process and communication of hotel services and promotions. This position has additional responsibility serving as communications liaison for leisure reservations and leisure rooms inventory. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. If you have worked at other hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Exceptional Benefits That Go Beyond the Basics

At Hyatt, we’re proud to offer a benefits package that reflects our commitment to your well‑being, growth, and work‑life balance. Here’s what you can look forward to as part of our team:

• Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one.
• Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment.
• Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future.
• Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs.
• Family Support Paid Family Bonding Time—8 weeks for primary caregivers and 2 weeks for supportive caregivers—plus Adoption Assistance (after 1 year of service).
• Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions.
• Daily Perks Free colleague meals during your shift to keep you energized and appreciated.
• Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re looking for someone who thrives in a fast-paced environment and has a genuine desire to make a difference for others.

Qualifications

• Passion for Service: A true commitment to meeting the needs of guests with care and enthusiasm
• Communication Strengths: Refined verbal and written skills to connect effectively with colleagues and guests
• Customer Focus: Excellent customer service abilities paired with sound business acumen
• Adaptability: Comfort with standing for extended periods

Schedule & Pay

• Availability for primarily AM shift (7:00 a.m. – 3:00 p.m.), including weekends
• $16.00/hour

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