FRONT OFFICE HOST | FULL-TIME |

Host Hotels & Resorts; Honolulu (HI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Global career opportunities

Paid maternity and paternity leave

Colleague and family celebrations

Paid time off

Complimentary rooms

Colleague discount room rates

Friends and family discount room rates

Colleague recognition programs

Employee stock options

Community involvement

Short-term disability

Tuition reimbursement

Bereavement benefits

Diversity groups

Medical benefits

Local discounts

401(k) match

Free parking

Job summary

Host Hotels & Resorts is seeking a Front Office Host in Honolulu to welcome guests, manage the check-in/check-out process, and communicate hotel services and promotions. This role directly impacts the guest experience and requires a friendly, professional demeanor.

The position involves processing payments, answering guest inquiries, and maintaining a high standard of service in a fast-paced hotel environment.

Qualifications

• True desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• College degree or pursuing a college degree preferred.
• Open and flexible schedule that includes morning, afternoon, evening, weekend and holiday shifts.
• Prior front-office experience preferred.
• Must be 18 years of age or older.

Responsibilities

• Handle guest registration and check-in/check-out.
• Communicate hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Create a positive guest experience through casual conversation.

Skills

Guest service

Verbal communication

Written communication

Flexible schedule

Front desk experience

Age 18+

Education

College degree preferred

Job description

Front Office Host

Front Office Hosts are responsible for the guest registration process and for communicating hotel services and promotions. This highly visible role offers opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing payments and responding to guest inquiries.

Benefits

• Global career opportunities
• Paid maternity and paternity leave
• Colleague and family celebrations
• Paid time off
• Complimentary rooms
• Colleague discount room rates
• Friends and family discount room rates
• Colleague recognition programs
• Employee stock options
• Community involvement
• Short‑term disability
• Tuition reimbursement
• Bereavement benefits
• Diversity groups
• Medical benefits
• Local discounts
• 401(k) match
• Free parking

Qualifications

• True desire to satisfy the needs of others in a fast‑paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• College degree or pursuing a college degree preferred
• Open and flexible schedule that includes morning, afternoon, evening, weekend and holiday shifts
• Prior front‑office experience preferred
• Must be 18 years of age or older

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.