Hotel Front Desk Agent

Hampton-By-Hilton; Juno Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Match

Paid Time Off

Career growth opportunities withinHil.

Job summary

The Hampton Inn Jupiter/Juno Beach is seeking a Front Desk Agent who will greet guests, check in/out, assist with reservations, and ensure every stay is outstanding. You’ll work in a fast-paced, friendly environment at a well-known brand, with benefits like medical, vision, dental, 401(k) match, PTO, and growth opportunities within Hilton.

Ideal candidates have 1+ year of customer service and hotel front desk experience; Hilton brand familiarity is a plus; strong teamwork and a welcoming

Qualifications

• 1+ year of customer service experience required.
• 1+ year of hotel front desk experience preferred.
• Hilton brand experience (PEP experience is a plus).

Responsibilities

• Welcoming guests with a friendly, professional attitude.
• Checking guests in and out efficiently.
• Managing reservations and cancellations.
• Coordinating guest requests with other hotel departments.
• Providing information about hotel services and local attractions.
• Handling guest inquiries, requests, and concerns with a positive attitude.
• Supporting team members to ensure smooth operations.

Skills

Customer service

Hotel front desk

Hilton experience

Teamwork

Job description

Front Desk Agent – Hampton Inn Jupiter/Juno Beach

Join our welcoming team and be the first smile guests see!

At the Hampton Inn Jupiter/Juno Beach, we pride ourselves on delivering exceptional guest experiences in a warm, friendly atmosphere. We’re looking for a motivated Front Desk Agent who enjoys helping others, thrives in a fast-paced environment, and takes pride in representing a well-known brand.

Why You’ll Love Working Here

We offer a supportive, team-driven environment where your work truly matters. You’ll enjoy great benefits, opportunities for growth, and the chance to work in a beautiful coastal community.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Match
• Paid Time Off
• Career growth opportunities within Hilton

What You’ll Do

As a Front Desk Agent, you’ll be the face of our hotel. You’ll greet guests, process check-ins and check-outs, assist with reservations, and ensure each guest has an outstanding stay.

Key Responsibilities Include:

• Welcoming guests with a friendly, professional attitude
• Checking guests in and out efficiently
• Managing reservations and cancellations
• Coordinating guest requests with other hotel departments
• Providing information about hotel services and local attractions
• Handling guest inquiries, requests, and concerns with a positive attitude
• Supporting team members to ensure smooth operations

What We’re Looking For

We’re seeking a reliable, energetic candidate who is passionate about guest service and eager to grow within our team.

Qualifications:

• 1+ year of customer service experience required
• 1+ year of hotel front desk experience preferred
• Hilton brand experience (PEP experience is a plus!)
• Strong work ethic and ability to work as part of a team

Who You Are

You’re friendly, organized, and comfortable multitasking. You enjoy helping people and take pride in making a guest’s stay memorable. You’re also able to handle fast-paced situations with calm professionalism.