Hotel Front Desk Night Auditor - Thurs - Sun - FT

WizeHire, Inc; Eau Claire (WI); On-site; USD 27,000 - 34,000; Part time

Job summary

SpringHill Suites by Marriott Eau Claire is seeking a night auditor to join our hospitality team. The role focuses on accurate financial recordkeeping, guest services, and smooth nightly operations at the front desk.

Responsibilities include auditing cash and room charges, processing reservations and check-ins, generating daily reports, and ensuring every guest has an exceptional experience. Strong computer skills and flexible overnight hours are required.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Proficiency with computers; reservation and accounting software desired.
• Excellent communication and customer service skills required.

Responsibilities

• Audit and reconcile financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages.
• Perform additional bookkeeping, administrative, and accounting procedures as required.
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk duties.
• Prepare and distribute daily, weekly, and monthly reports to general manager and hotel management.
• Ensure all guests feel they are having an exceptional experience at the property.

Skills

Customer service

Communication skills

Computer proficiency

Reservation software

Education

High school diploma

Some college preferred

Job description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level.

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Ensure all guests feel they are having an exceptional experience at the property
• Great communications. and excellent customer service skills are required
• Overnight shift; requires flexible hours
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• High school diploma or equivalent required; some college preferred
• Proficiency with computers is required; experience with reservation and accounting software is desired

Brand New Property located next to the Sonnentag Center!

SpringHill Suites by Marriott Eau Claire is offering accommodations in Eau Claire. The property is located across the Carson Park entrance, near the YMCA Tennis Center, Hobbs Center, 1.6 miles from the University of Wisconsin-Eau Claire, and 24 miles from the University of Wisconsin-Stout. Employees receive travel benefits through Marriott.