Night Auditor: Guest Service & Nightly Accounting Lead

WizeHire, Inc; Eau Claire (WI); On-site; USD 27,000 - 34,000; Part time

Job summary

SpringHill Suites by Marriott Eau Claire is seeking a night auditor to join our hospitality team. The role focuses on accurate financial recordkeeping, guest services, and smooth nightly operations at the front desk.

Responsibilities include auditing cash and room charges, processing reservations and check-ins, generating daily reports, and ensuring every guest has an exceptional experience. Strong computer skills and flexible overnight hours are required.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Proficiency with computers; reservation and accounting software desired.
• Excellent communication and customer service skills required.

Responsibilities

• Audit and reconcile financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages.
• Perform additional bookkeeping, administrative, and accounting procedures as required.
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk duties.
• Prepare and distribute daily, weekly, and monthly reports to general manager and hotel management.
• Ensure all guests feel they are having an exceptional experience at the property.

Skills

Customer service

Communication skills

Computer proficiency

Reservation software

Education

High school diploma

Some college preferred

Job description

SpringHill Suites by Marriott Eau Claire is seeking a night auditor to join our hospitality team. The role focuses on accurate financial recordkeeping, guest services, and smooth nightly operations at the front desk.

Responsibilities include auditing cash and room charges, processing reservations and check-ins, generating daily reports, and ensuring every guest has an exceptional experience. Strong computer skills and flexible overnight hours are required.