Hotel Front Desk Leader - Guest Experience & Team Coach

Atrium Hospitality; Albuquerque (NM); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Career growth opportunities

401(k) plan with company match

Comprehensive health coverage

Paid time off and vacation

DailyPay and wellness programs

Job summary

A notable hotel management company is seeking a Front Desk Supervisor in Albuquerque. Your role will involve overseeing daily front desk operations, training associates, and ensuring a positive guest experience. Ideal candidates have customer service and leadership experience, alongside strong communication skills. Join a team that prioritizes internal growth and offers a supportive work environment with competitive benefits.

Qualifications

• Experience leading teams in a customer-focused environment.
• Strong communication skills to interact with guests and staff.
• Detail-oriented to manage reports and guest requests.

Responsibilities

• Supervise front desk operations and ensure smooth guest experiences.
• Coach and train front desk associates.
• Handle guest concerns and monitor cash handling.

Skills

Customer service experience

Leadership skills

Strong communication skills

Attention to detail

Tech-savvy

Job description

A notable hotel management company is seeking a Front Desk Supervisor in Albuquerque. Your role will involve overseeing daily front desk operations, training associates, and ensuring a positive guest experience. Ideal candidates have customer service and leadership experience, alongside strong communication skills. Join a team that prioritizes internal growth and offers a supportive work environment with competitive benefits.