Hotel Front Desk Guest Services Pro

GONVAL.MX; Mystic (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Paid personal and vacation time

Health insurance

Dental insurance

Vision insurance

Life insurance

Go Hilton Team Member Travel Program

Job summary

Distinctive Hospitality Group is seeking a friendly guest services agent to warmly welcome guests, assist with inquiries, manage check-ins and check-outs, and handle reservations at the front desk.

The ideal candidate will possess strong communication and basic computer skills, the ability to work in a fast-paced setting with interruptions, stand for extended periods, and remain calm and courteous during peak times, weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• Minimum one year hotel front desk experience required.
• Excellent guest service and communication skills.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Answering phones, greeting guests, checking guests in and out, acting as cashier, taking reservations, responding to inquiries, and providing information about the hotel and local area.
• Must be willing and able to work a flexible schedule that will include weekends and holidays.

Skills

Friendly demeanor

Guest service

Basic computer skills

Fast-paced environment

Reading & writing

Basic math

Calm under pressure

Communication

Education

High school diploma

Job description

Distinctive Hospitality Group is seeking a friendly guest services agent to warmly welcome guests, assist with inquiries, manage check-ins and check-outs, and handle reservations at the front desk.

The ideal candidate will possess strong communication and basic computer skills, the ability to work in a fast-paced setting with interruptions, stand for extended periods, and remain calm and courteous during peak times, weekends and holidays.