Hotel Front Desk & Guest Service Pro

Raymond Management Company; Joliet (IL); On-site; USD 23,419 - 24,796; Part time

Benefits offered by this job

Paid vacation, sick, and jury duty

Flexible spending plans options

401(k) retirement plans with company contribution

Employee Assistance Program

Job summary

A reputed hospitality management firm is seeking a Guest Service Representative for a part-time position at their Joliet, IL location. The role emphasizes creating a welcoming experience for guests, handling check-in and check-out procedures, and managing front desk duties. Ideal candidates should possess strong customer service skills and a positive attitude. The company offers benefits including paid time off, vacation, and employee discounts, making it an exciting opportunity for those interested in the hospitality field.

Qualifications

• Friendly, positive attitude with strong customer service skills.
• Ability to multitask and work well in a fast-paced environment.
• Prior hotel or customer service experience is a plus.

Responsibilities

• Serve as the first point of contact for guests, creating a positive experience.
• Greet and assist guests during check-in and check-out.
• Manage daily front desk duties, including payments and room assignments.

Skills

Customer service skills

Communication skills

Multitasking

Basic computer skills

Job description

A reputed hospitality management firm is seeking a Guest Service Representative for a part-time position at their Joliet, IL location. The role emphasizes creating a welcoming experience for guests, handling check-in and check-out procedures, and managing front desk duties. Ideal candidates should possess strong customer service skills and a positive attitude. The company offers benefits including paid time off, vacation, and employee discounts, making it an exciting opportunity for those interested in the hospitality field.