Front Desk & Guest Services Specialist

Kinseth Hospitality; Champaign (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits

DailyPay

401k plan

Paid Training

Paid PTO

Referral program

Discounts at all Kinseth Hotel Corporation hotels and restaurants

Job summary

A hospitality management company based in Champaign, Illinois, is looking for a front desk representative to provide excellent customer service. The role includes greeting guests, managing registrations, handling inquiries, and ensuring safety and cleanliness within the hotel environment. Strong communication and problem-solving skills are essential. The company offers benefits like health care, paid training, and discounts at hotels and restaurants.

Qualifications

• Ability to effectively interact with guests in a friendly manner.
• Knowledge of hotel services, registration processes, and local attractions.
• Strong organizational skills for handling multiple tasks and reservations.

Responsibilities

• Greet and register guests warmly.
• Ensure guest safety and follow security procedures.
• Handle guest inquiries and requests effectively.
• Check out guests accurately and manage payment processes.
• Maintain cleanliness of the hotel lobby and front desk.

Skills

Customer service

Communication

Problem solving

Job description

A hospitality management company based in Champaign, Illinois, is looking for a front desk representative to provide excellent customer service. The role includes greeting guests, managing registrations, handling inquiries, and ensuring safety and cleanliness within the hotel environment. Strong communication and problem-solving skills are essential. The company offers benefits like health care, paid training, and discounts at hotels and restaurants.