Hotel Front Desk & Guest Services Pro

Kinseth Hospitality; North Platte (NE); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits

DailyPay

401k

Paid Training

Paid PTO

Referral program

Discounts at all Kinseth hotels

Job summary

A hotel chain is seeking a Customer Service Representative to provide excellent service to guests and assist with hotel registration and inquiries. The role requires friendly interaction with guests, accurate handling of transactions, and adherence to safety and security protocols. Candidates must possess strong communication skills and be able to manage multiple tasks efficiently in a fast-paced environment. This position offers various benefits including health insurance and discounts at affiliated hotels.

Qualifications

• Must be able to provide warm and friendly customer service.
• Ability to handle cash and compute bills accurately.
• Must be able to follow security procedures and maintain guest privacy.

Responsibilities

• Greets and registers hotel guests efficiently.
• Handles inquiries regarding hotel services and local attractions.
• Ensures safety by following established procedures.

Job description

A hotel chain is seeking a Customer Service Representative to provide excellent service to guests and assist with hotel registration and inquiries. The role requires friendly interaction with guests, accurate handling of transactions, and adherence to safety and security protocols. Candidates must possess strong communication skills and be able to manage multiple tasks efficiently in a fast-paced environment. This position offers various benefits including health insurance and discounts at affiliated hotels.