Front Desk Guest Service Associate (Part-Time, PTO & Perks)

Golderhospitality; Jacksonville (IL); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

Competitive wages

Paid Time Off

Bonus Plan

Referral programs

Holiday pay

Employee discount program

Job summary

Golderhospitality in Jacksonville, Illinois is seeking a part-time Guest Service Representative for the Holiday Inn Express & Suites. The role involves providing exceptional customer service as the first point of contact for guests, ensuring a positive experience from check-in to check-out.

Candidates should possess strong attention to detail, excellent communication skills, and a dedication to customer satisfaction. Competitive wages, paid time off, and an employee discount program are among the perks offered.

Qualifications

• Ability to effectively interact with guests and resolve conflicts.
• Strong customer service skills to create a positive first impression.
• Great attention to detail to ensure guest satisfaction.

Responsibilities

• Perform check-in and check-out processes.
• Answer incoming and in-house phone calls.
• Assist guests to ensure a positive experience.

Skills

Attention to detail

Knowledge of local attractions

Customer service skills

Mathematical comprehension

Effective communication

Job description

Golderhospitality in Jacksonville, Illinois is seeking a part-time Guest Service Representative for the Holiday Inn Express & Suites. The role involves providing exceptional customer service as the first point of contact for guests, ensuring a positive experience from check-in to check-out.

Candidates should possess strong attention to detail, excellent communication skills, and a dedication to customer satisfaction. Competitive wages, paid time off, and an employee discount program are among the perks offered.