Hotel Front Desk: Flexible Schedule & Guest Experience

Blue Sky Hospitality Solutions; Melville (NY); On-site; USD 39,000 - 51,000; Full time

Benefits offered by this job

Dental insurance

Vison insurance

Employee discount

Flexible schedule

Health insurance

Paid Vacation

Paid Holidays

Paid Sick

Job summary

Blue Sky Hospitality Solutions is seeking a Hotel Front Desk Agent in New York. The role focuses on smooth check-in/check-out, delivering courteous guest service, and communicating needs to hotel departments to ensure an exceptional experience.

The ideal candidate has a high school diploma or equivalent and hotel front desk experience, with strong computer and cash handling skills to manage registrations and payments efficiently.

Qualifications

• Must be available to fill in where necessary and have open availability most days.
• Willing to learn ALL front desk shift duties in case of emergency.
• Assist guests with arrival and departure while ensuring a positive experience.
• Input and retrieve information from a computer system during registration.
• Collaborate with hotel departments to deliver an exceptional guest experience.
• Communicate guest information to designated departments for requests.

Responsibilities

• Handle guest check-in/check-out in a courteous, professional manner.
• Provide information about the hotel and local area and amenities.
• Maintain knowledge of hotel features, hours, room types, rates and packages.
• Process guest accounts and payments accurately at checkout.
• Answer telephone promptly and relay messages to guests.

Skills

Hotel Front Desk experience

Cash handling

Customer service

Education

High school diploma or equivalent required

High school diploma or equivalent (Preferred)

Job description

Blue Sky Hospitality Solutions is seeking a Hotel Front Desk Agent in New York. The role focuses on smooth check-in/check-out, delivering courteous guest service, and communicating needs to hotel departments to ensure an exceptional experience.

The ideal candidate has a high school diploma or equivalent and hotel front desk experience, with strong computer and cash handling skills to manage registrations and payments efficiently.