Guest Experience Concierge - Front Desk

Blue Sky Hospitality Solutions; Deerfield (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Blue Sky Hospitality Solutions is seeking a dedicated Guest Services Agent to assist in front desk operations and guarantee guest satisfaction from arrival to departure. Responsibilities include managing guest registration, ensuring a positive experience, and handling cash transactions effectively.

The ideal candidate will possess a high school diploma, customer service skills, and previous experience in hotel settings. Flexibility in working hours, including weekends and holidays, is essential.

Qualifications

• Ability to handle cash and credit card transactions.
• General knowledge of local area attractions and transportation.
• Command of the English language both written and verbal.

Responsibilities

• Assist guests with arrival and departure from hotel, ensuring a positive experience.
• Complete guest registration and confirm pertinent information.
• Collaborate with other hotel departments to enhance guest experience.

Skills

Customer service

Cash handling

Attention to detail

Multi-tasking

Education

High school diploma or equivalent

College degree preferred

Tools

Moderately complex computer systems

Job description

Blue Sky Hospitality Solutions is seeking a dedicated Guest Services Agent to assist in front desk operations and guarantee guest satisfaction from arrival to departure. Responsibilities include managing guest registration, ensuring a positive experience, and handling cash transactions effectively.

The ideal candidate will possess a high school diploma, customer service skills, and previous experience in hotel settings. Flexibility in working hours, including weekends and holidays, is essential.