Hotel Front Desk Agent: Welcoming Check-Ins

Aloft Austin Northwest; Austin (TX); On-site; USD 17,047 - 24,280; Part time

Job summary

Aloft Austin Northwest is seeking a Hotel Front Desk Agent to provide an exceptional guest experience. Responsibilities include checking guests in and out, managing room bookings, and ensuring all guest information is accurate.

The ideal candidate will have strong customer service skills and at least one year of experience in hospitality. Compensation starts at $15 hourly, and a warm welcome is a must to enhance our guests' stay.

Qualifications

• At least one year of hospitality industry experience preferred.
• Well-versed in handling stressful situations and customer interactions.

Responsibilities

• Manage guest check-ins and check-outs effectively.
• Communicate with housekeeping about room readiness.
• Ensure accurate bookkeeping of guest accounts.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Time management skills

Education

High school graduate or GED

Tools

Microsoft Office

Reservation management systems

Job description

Aloft Austin Northwest is seeking a Hotel Front Desk Agent to provide an exceptional guest experience. Responsibilities include checking guests in and out, managing room bookings, and ensuring all guest information is accurate.

The ideal candidate will have strong customer service skills and at least one year of experience in hospitality. Compensation starts at $15 hourly, and a warm welcome is a must to enhance our guests' stay.