Hotel Front Desk Agent - Guest Experience & Reservations

Interurban Suites Hotel; Soap Lake (WA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Competitive Compensation

Job summary

Interurban Suites Hotel in Soap Lake, WA is looking for a positive and friendly Front Desk Agent. In this role, you will assist guests through check-in and check-out, manage reservations, and maintain communication with housekeeping. To excel, you should possess excellent communication skills and a friendly demeanor. Familiarity with hospitality standards and computer literacy are preferred. Join us for a rewarding opportunity in a supportive environment where exceptional guest experiences are our top priority.

Qualifications

• Familiarity with hospitality industry standards is preferred.
• Excellent communication skills required.
• Ability to stay positive under pressure.

Responsibilities

• Assist guests with check-in and check-out processes.
• Maintain communication with housekeeping regarding room availability.
• Answer guest inquiries promptly and accurately.

Skills

Friendly and outgoing personality

Familiarity with hospitality industry standards

Proficient in English

Computer literacy

Able to resolve issues with a customer-focused orientation

Able to lift 30 pounds

Job description

Interurban Suites Hotel in Soap Lake, WA is looking for a positive and friendly Front Desk Agent. In this role, you will assist guests through check-in and check-out, manage reservations, and maintain communication with housekeeping. To excel, you should possess excellent communication skills and a friendly demeanor. Familiarity with hospitality standards and computer literacy are preferred. Join us for a rewarding opportunity in a supportive environment where exceptional guest experiences are our top priority.