Interurban Suites Hotel in Tukwila seeks a friendly Front Desk Agent to be the first point of contact for guests. This role requires excellent communication and organizational skills, alongside a passion for customer service. Responsibilities include welcoming guests, managing reservations, and providing information about hotel amenities. Compensation ranges from $19 to $22 per hour, depending on experience, with flexible scheduling and opportunities for professional development. Join us in creating memorable experiences for our guests.
Qualifications
Minimum one year of previous experience in a front desk, customer service, or hospitality role required.
Proficiency in computer systems and reservation software.
Responsibilities
Warmly greet and check in and out guests, ensuring a seamless and efficient process.
Handle guest inquiries and provide accurate information about the resort’s amenities.
Process reservations, cancellations, and modifications accurately and efficiently.
Uphold the highest standards of hospitality and customer service.
Skills
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Proficiency in computer systems and reservation software
Tools
Cloudbeds
Job description
Interurban Suites Hotel in Tukwila seeks a friendly Front Desk Agent to be the first point of contact for guests. This role requires excellent communication and organizational skills, alongside a passion for customer service. Responsibilities include welcoming guests, managing reservations, and providing information about hotel amenities. Compensation ranges from $19 to $22 per hour, depending on experience, with flexible scheduling and opportunities for professional development. Join us in creating memorable experiences for our guests.