Hotel Front Desk & Laundry Associate (Weekend Shifts)

Econo Lodge Ellensburg Near University; Ellensburg (WA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

Free uniforms

Fix scheduling

Career advancement opportunities

Competitive compensation

Job summary

Econo Lodge Ellensburg Near University is seeking a friendly Front Desk Agent to provide exceptional guest service, assist with check-in/check-out, and coordinate with housekeeping. weekend availability is required, with a fixed schedule for Sundays and Mondays and potential additional days as needed.

The role includes handling reservations, answering inquiries, processing payments, and maintaining smooth communication across hotel operations.

Qualifications

• Greet guests with a warm, professional demeanor and resolve guest questions.
• Familiarity with hospitality industry standards and front desk operations.
• Strong command of English; additional languages are a plus.
• Proficient computer skills and basics of POS/booking systems.
• Customer-oriented problem solving and a willingness to assist guests.

Responsibilities

• Monitor knowledge of hotel operations and services.
• Take reservations and respond via phone, email, or in person.
• Build rapport with guests and identify needs through friendly conversation.
• Describe room features and hotel amenities to guests.
• Ensure compliance with health, safety and quality standards.

Skills

Friendly personality

Hospitality knowledge

English proficiency

Computer literacy

Customer focus

Lifting ability

Job description

Econo Lodge Ellensburg Near University is seeking a friendly Front Desk Agent to provide exceptional guest service, assist with check-in/check-out, and coordinate with housekeeping. weekend availability is required, with a fixed schedule for Sundays and Mondays and potential additional days as needed.

The role includes handling reservations, answering inquiries, processing payments, and maintaining smooth communication across hotel operations.