Hotel Front Desk Agent (3pm-11pm) | PTO & 401(k)

Hampton Inn & Suites-Vero Beach; Vero Beach (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Hampton Inn & Suites-Vero Beach is seeking a Hotel Front Desk Guest Service Agent for the 3pm-11pm shift. The role involves handling check-ins/outs, securing payments, and assisting guests with reservations and requests in a warm, professional manner while upholding brand standards.

The position is full-time and on-site in Vero Beach, FL. We offer a comprehensive benefits package including medical, dental, vision, disability, life insurance, a 401(k) retirement match, paid holidays, and paid

Qualifications

• The Guest Service Agent responsibilities include processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests with a friendly, professional, and timely approach.

Responsibilities

• Process guest check-ins and check-outs accurately.
• Secure and process guest payments and verify billing details.
• Assist guests with reservations, requests, and special accommodations.
• Maintain brand standards and provide exceptional service to ensure guest satisfaction.
• Anticipate guest needs and offer creative solutions to improve the guest experience.

Job description

Hampton Inn & Suites-Vero Beach is seeking a Hotel Front Desk Guest Service Agent for the 3pm-11pm shift. The role involves handling check-ins/outs, securing payments, and assisting guests with reservations and requests in a warm, professional manner while upholding brand standards.

The position is full-time and on-site in Vero Beach, FL. We offer a comprehensive benefits package including medical, dental, vision, disability, life insurance, a 401(k) retirement match, paid holidays, and paid