Guest Experience Agent - Check-In/Out & Reservations

Hampton Inn & Suites Vero Beach; Vero Beach (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee assistance program

Employee fund

Job summary

Hampton Inn & Suites Vero Beach is seeking a Guest Service Agent to handle check-ins/outs, secure payments, verify and adjust billing, and assist guests with reservations and requests with a friendly, professional approach.

In this role you will anticipate guest needs, uphold brand standards, and deliver efficient service in a fast-paced environment, contributing to a positive stay for every guest.

This position offers career growth and comprehensive benefits for full-time team members.

Responsibilities

• Process check-ins and check-outs
• Secure payment and verify billing
• Assist guests with reservations and requests
• Provide friendly, professional service while upholding brand standards

Job description

Hampton Inn & Suites Vero Beach is seeking a Guest Service Agent to handle check-ins/outs, secure payments, verify and adjust billing, and assist guests with reservations and requests with a friendly, professional approach.

In this role you will anticipate guest needs, uphold brand standards, and deliver efficient service in a fast-paced environment, contributing to a positive stay for every guest.

This position offers career growth and comprehensive benefits for full-time team members.