Hotel Front Desk Agent

Hampton Inn by Hilton; Juno Beach (FL); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Match

Paid Time Off

Career growth opportunities within Hil

Job summary

Hampton Inn Jupiter/Juno Beach in Florida is seeking a Front Desk Agent to greet guests, manage check-ins/outs, and assist with reservations to ensure an outstanding stay.

The role emphasizes friendly, professional service, teamwork, and the Hilton brand values, with opportunities for growth within Hilton’s hospitality network.

Qualifications

• 1+ year of customer service experience required.
• 1+ year of hotel front desk experience preferred.
• Hilton brand experience (PEP experience is a plus!).

Responsibilities

• Welcoming guests with a friendly, professional attitude
• Checking guests in and out efficiently
• Managing reservations and cancellations
• Coordinating guest requests with other hotel departments
• Providing information about hotel services and local attractions
• Handling guest inquiries, requests, and concerns with a positive attitude
• Supporting team members to ensure smooth operations

Skills

Customer service

Teamwork

Professionalism

Multitasking

Job description

Join our welcoming team and be the first smile guests see!

At the Hampton Inn Jupiter/Juno Beach, we pride ourselves on delivering exceptional guest experiences in a warm, friendly atmosphere. We’re looking for a motivated Front Desk Agent who enjoys helping others, thrives in a fast-paced environment, and takes pride in representing a well-known brand.

Front Desk Agent – Hampton Inn Jupiter/Juno Beach

Why You’ll Love Working Here

We offer a supportive, team-driven environment where your work truly matters. You’ll enjoy great benefits, opportunities for growth, and the chance to work in a beautiful coastal community.

Benefits

• Medical Insurance

• Vision Insurance

• Dental Insurance

• 401(k) Match

• Paid Time Off

• Career growth opportunities within Hilton

What You’ll Do

As a Front Desk Agent, you’ll be the face of our hotel. You’ll greet guests, process check-ins and check-outs, assist with reservations, and ensure each guest has an outstanding stay.

Key Responsibilities Include:

• Welcoming guests with a friendly, professional attitude

• Checking guests in and out efficiently

• Managing reservations and cancellations

• Coordinating guest requests with other hotel departments

• Providing information about hotel services and local attractions

• Handling guest inquiries, requests, and concerns with a positive attitude

• Supporting team members to ensure smooth operations

What We’re Looking For

We’re seeking a reliable, energetic candidate who is passionate about guest service and eager to grow within our team.

Qualifications:

• 1+ year of customer service experience required

• 1+ year of hotel front desk experience preferred

• Hilton brand experience (PEP experience is a plus!)

• Strong work ethic and ability to work as part of a team

Who You Are

You’re friendly, organized, and comfortable multitasking. You enjoy helping people and take pride in making a guest’s stay memorable. You’re also able to handle fast-paced situations with calm professionalism.

Ready to Join Our Team?

If you’re excited to work in a dynamic hotel environment and deliver outstanding guest service, we’d love to hear from you!