Hotel Direct Billing Specialist

Driftwood Hospitality; Springfield (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

The Crowne Plaza Springfield, located at 475 Springfield Crowne Plaza, is seeking a full-time accounting clerk to balance daily settlements, process direct bill invoices, and maintain accurate billing records.

You will respond to guest billing inquiries, verify payments, handle chargebacks and credits, and support month-end closing with precise data entry. Strong math, 10-key, and Excel skills are required.

Qualifications

• At least 1 year of related accounting experience.
• Hotel industry experience preferred.
• Basic mathematical skills and ability to operate a 10-key.
• English communication and customer service skills.
• Strong computer literacy with accurate data entry.

Responsibilities

• Invoice all direct bill accounts.
• Balance credits and process payments.
• Review credit verifications for direct bill customers.
• Answer phones and handle guest billing inquiries.
• Assist with month-end inventories.

Skills

Accounting

Customer Service

Communication

Data Entry

Tools

MS Excel

MS Word

Windows OS

Job description

The Crowne Plaza Springfield, located at 475 Springfield Crowne Plaza, is seeking a full-time accounting clerk to balance daily settlements, process direct bill invoices, and maintain accurate billing records.

You will respond to guest billing inquiries, verify payments, handle chargebacks and credits, and support month-end closing with precise data entry. Strong math, 10-key, and Excel skills are required.