Hotel Billing Clerk - Direct Billing & Guest Support

Crowne-Plaza-Hotel; Springfield (IL); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Crowne Plaza Hotel is seeking an experienced Billing Clerk to balance daily direct bill settlements, invoice accounts, and support the accounting team. The role requires strong attention to detail, basic math skills, and the ability to handle guest inquiries with professionalism.

Responsibilities include posting payments, reviewing credit verifications, handling chargebacks, and assisting with month-end inventories.

Qualifikationen

• Minimum 1 year of related accounting experience; hotel experience preferred.
• Strong numerical and accounting skills with attention to detail.
• Ability to handle guest inquiries with a friendly and positive demeanor.

Aufgaben

• Invoice all direct bill accounts.
• Post payments and balance credit cards.
• Review credit verifications for direct bill accounts.
• Handle customer billing inquiries and provide receipts.
• Research chargebacks and billing disputes.
• Assist with month-end inventories and clerical duties.
• Maintain confidential records and follow company policies.

Kenntnisse

Accounts payable

General cashiering

Direct billing

Credit verifications

Microsoft Windows

MS Excel

MS Word

Tools

10-key by touch

Jobbeschreibung

Crowne Plaza Hotel is seeking an experienced Billing Clerk to balance daily direct bill settlements, invoice accounts, and support the accounting team. The role requires strong attention to detail, basic math skills, and the ability to handle guest inquiries with professionalism.

Responsibilities include posting payments, reviewing credit verifications, handling chargebacks, and assisting with month-end inventories.