Hotel Conference & Events Leader

Atrium Hospitality; Charlotte (NC); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Career Growth & Learning

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay, wellness programs, tuition /

Exclusive discounts

Résumé du poste

Atrium Hospitality LP's Hilton Charlotte Airport in Charlotte, NC is seeking an events services professional to craft unforgettable banquet experiences and coordinate details from start to finish. You will manage BEOs, coordinate site visits, upsell revenue and ensure contracts stay on track while collaborating with clients and the sales team.

Ideal candidates have 2+ years' event services experience, strong tech skills with CRM, BEOs, and diagramming tools; flexibility and clear communication

Qualifications

• 2+ years of event services experience.
• Strong technology skills with BEOs, diagramming tools and CRM systems.
• Flexible and adaptable; events don’t follow a 9–5 schedule.
• Exceptional communicator who can calm a planner with a single sentence.
• Understanding of group and social event segments.

Responsabilités

• Collaborate with clients to craft detailed, unforgettable event experiences.
• Lead banquet coordination via BEO creation and distribution.
• Drive revenue through upselling and proactive client communication.
• Monitor guestroom blocks and prevent attrition charges.
• Manage payments end-to-end with clear invoices.
• Lead site tours and attend pre/post-event meetings.
• Support Sales and Marketing with activities and revenue checks.

Connaissances

Event services experience

Technology skills (BEOs, CRM)

Flexibility

Exceptional communicator

Group and social event segmentation

Outils

CRM systems

Diagramming tools

BEOs

Description du poste

Atrium Hospitality LP's Hilton Charlotte Airport in Charlotte, NC is seeking an events services professional to craft unforgettable banquet experiences and coordinate details from start to finish. You will manage BEOs, coordinate site visits, upsell revenue and ensure contracts stay on track while collaborating with clients and the sales team.

Ideal candidates have 2+ years' event services experience, strong tech skills with CRM, BEOs, and diagramming tools; flexibility and clear communication