Hotel Sales & Admin Coordinator

Atrium Hospitality; Charlotte (NC); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Career growth

401(k) plan

Health coverage

PTO & vacation

DailyPay

Wellness programs

Tuition reimbursement

Brand discounts

Community service

Job summary

Atrium Hospitality LP, operating Hilton Charlotte Airport in Charlotte, NC, seeks an enthusiastic Administrative Sales Support professional. You will handle inquiries, leads, phone calls, reports, and general admin, assist group and business travel clients with reservations, rooming lists, updates, and questions, and help prepare proposals and contracts.

You will also upload signed agreements, manage on-property social media if applicable, coordinate with Convention and Visitors Bureaus, oversee

Qualifications

• 1 year of customer service or administrative experience.
• Friendly, detail-oriented multitasker with excellent written and verbal communication.
• Comfortable working in Microsoft Office; hotel systems experience (Delphi.fdc or Opera) is a plus.

Responsibilities

• Support the sales team by handling inquiries, leads, phone calls, reports, and general admin work.
• Assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions.
• Help prepare proposals, contracts, and group documentation, including uploading signed agreements.
• Manage on-property social media accounts (if applicable), including posting and responding to guest reviews.
• Collaborate with Convention and Visitors Bureaus, manage office supplies, and pitch in wherever needed.
• Assist with research, billing questions, reward points, and brand systems like Delphi or OnQ.

Skills

Microsoft Office

Customer service

Multitasking

Tools

Delphi.fdc / Opera

Job description

Atrium Hospitality LP, operating Hilton Charlotte Airport in Charlotte, NC, seeks an enthusiastic Administrative Sales Support professional. You will handle inquiries, leads, phone calls, reports, and general admin, assist group and business travel clients with reservations, rooming lists, updates, and questions, and help prepare proposals and contracts.

You will also upload signed agreements, manage on-property social media if applicable, coordinate with Convention and Visitors Bureaus, oversee