Sales Coordinator

Atrium Hospitality; Charlotte (NC); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Career growth

401(k) plan

Health coverage

PTO & vacation

DailyPay

Wellness programs

Tuition reimbursement

Brand discounts

Community service

Job summary

Atrium Hospitality LP, operating Hilton Charlotte Airport in Charlotte, NC, seeks an enthusiastic Administrative Sales Support professional. You will handle inquiries, leads, phone calls, reports, and general admin, assist group and business travel clients with reservations, rooming lists, updates, and questions, and help prepare proposals and contracts.

You will also upload signed agreements, manage on-property social media if applicable, coordinate with Convention and Visitors Bureaus, oversee

Qualifications

• 1 year of customer service or administrative experience.
• Friendly, detail-oriented multitasker with excellent written and verbal communication.
• Comfortable working in Microsoft Office; hotel systems experience (Delphi.fdc or Opera) is a plus.

Responsibilities

• Support the sales team by handling inquiries, leads, phone calls, reports, and general admin work.
• Assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions.
• Help prepare proposals, contracts, and group documentation, including uploading signed agreements.
• Manage on-property social media accounts (if applicable), including posting and responding to guest reviews.
• Collaborate with Convention and Visitors Bureaus, manage office supplies, and pitch in wherever needed.
• Assist with research, billing questions, reward points, and brand systems like Delphi or OnQ.

Skills

Microsoft Office

Customer service

Multitasking

Tools

Delphi.fdc / Opera

Job description

Hotel: Hilton Charlotte Airport2800 Coliseum Centre DriveCharlotte, NC 28217

Full time

Compensation Range : $20.85 per hour

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do:

• Support the sales team by handling inquiries, leads, phone calls, reports, and general admin work.
• Assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions.
• Help prepare proposals, contracts, and group documentation, including uploading signed agreements.
• Manage on-property social media accounts (if applicable), including posting and responding to guest reviews.
• Collaborate with Convention and Visitors Bureaus, manage office supplies, and pitch in wherever needed.
• Assist with research, billing questions, reward points, and brand systems like Delphi or OnQ.

What We Are Looking For:

• At least 1 year of customer service or administrative experience.
• Friendly, detail-oriented multitasker with excellent written and verbal communication.
• Comfortable working in Microsoft Office; bonus points for experience with hotel systems like Delphi.fdc or Opera.
• Able to sit at a desk and manage phone, email, and system tasks for most of the day.

Why Atrium?

Hear it from Emilee H, “What makes Atrium’s culture stand out is its commitment to investing in its associates and fostering a culture of growth. The company supports continuous learning and development, ensuring that every team member has the opportunity to grow and succeed each day”.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.