Boutique Hotel Concierge — Elevate Guest Experiences

Kessler Collection; Savannah (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

Kessler Hotels in Savannah is seeking a friendly Concierge to greet guests, provide local recommendations, and assist with reservations and directions. You will be the first point of contact, delivering personalized service and ensuring guests have a memorable visit.

Responsibilities include maintaining current listings of local attractions, answering questions about dining and entertainment, and assisting the front desk as needed.

Qualifications

• High school diploma or equivalent required.
• Excellent time management skills.
• Able to prioritize multiple requests.
• Computer experience required.
• Strong verbal and written communication with guests and colleagues.
• Warm, friendly, and service-oriented demeanor.
• Ability to multitask and work under pressure.

Responsibilities

• Provide information about local restaurants, theaters, and attractions and render reservations.
• Greet guests and assist with questions, directions, and recommendations.
• Maintain up-to-date listings of attractions and transportation options.
• Inform guests of hotel hours for restaurants, lounges, and shops.
• Assist front desk and help with guest package retrieval.
• Maintain lobby areas and signage; ensure a welcoming environment.
• Communicate daily events and hotel operations to guests.

Skills

Time management

Prioritization

Computer literacy

Customer service

Communication

Education

High school diploma

Job description

Kessler Hotels in Savannah is seeking a friendly Concierge to greet guests, provide local recommendations, and assist with reservations and directions. You will be the first point of contact, delivering personalized service and ensuring guests have a memorable visit.

Responsibilities include maintaining current listings of local attractions, answering questions about dining and entertainment, and assisting the front desk as needed.