Hotel AV Technician - Live Event Support

Encore; New Orleans (LA); In loco; USD 20.000 - 25.000; Tempo pieno

Descrizione del lavoro

Encore in New Orleans seeks a Technician to set up and operate small-scale AV systems in a hospitality environment, ensuring guest satisfaction. You will work under a supervisor and coordinate with on-site teams to ensure smooth events.

The role requires basic troubleshooting, system entry accuracy, and strong customer service. On-site shifts may include evenings and weekends; lifting up to 50 lbs may be required.

Competenze

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• A valid driver's license is required for team members that may operate company vehicles.
• Additional DOT requirements may need to be met if applicable.
• Must be able to lift 50 lbs.

Mansioni

• Set up, operate, and breakdown basic audiovisual equipment as listed.
• Exceed guest expectations and maintain client relationships on site.
• Troubleshoot basic equipment and software issues.
• Complete system entry and paperwork accurately; use Navigator for orders.
• Assist with invoicing and floor up-selling.

Conoscenze

Customer service

Hospitality experience

Audio-visual experience

Driver's license

Formazione

High School Diploma

Associate's degree

Strumenti

Navigator

Descrizione del lavoro

Encore in New Orleans seeks a Technician to set up and operate small-scale AV systems in a hospitality environment, ensuring guest satisfaction. You will work under a supervisor and coordinate with on-site teams to ensure smooth events.

The role requires basic troubleshooting, system entry accuracy, and strong customer service. On-site shifts may include evenings and weekends; lifting up to 50 lbs may be required.