Hotel AV Event Technician – Onsite Setup & Support

Encore Global; Orlando (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

Encore Global in Orlando is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure guest satisfaction, troubleshoot equipment, and coordinate with hotel staff and vendors for smooth events.

The role requires a high school diploma, hospitality experience, and the ability to lift up to 50 lbs. A valid driver’s license is required for some tasks.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license required for team members that may operate company vehicles.
• Additional DOT requirements may apply.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic AV equipment per schedules.
• Exceed client expectations and maintain positive relationships.
• Troubleshoot equipment and software issues promptly.
• Record job data and invoices; manage navigator entries.
• Collaborate with hotel staff and vendors to coordinate equipment.

Skills

Customer service

Hospitality

Troubleshooting

Navigator

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore Global in Orlando is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure guest satisfaction, troubleshoot equipment, and coordinate with hotel staff and vendors for smooth events.

The role requires a high school diploma, hospitality experience, and the ability to lift up to 50 lbs. A valid driver’s license is required for some tasks.