Hotel Assistant General Manager — Guest Experience & Operations

Meyer Jabara Hotels, LLC; Bethlehem Township (PA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Paid time off

Job summary

The Courtyard by Marriott Bethlehem is seeking an experienced Assistant General Manager to oversee daily hotel operations, manage staff, and ensure exceptional guest experiences. The role emphasizes strong leadership, budgeting, and training across departments.

The successful candidate will bring a background in hospitality management, a focus on service quality, and the ability to drive efficiency in a fast-paced environment. This is a full-time position with comprehensive benefits.

Qualifications

• Two years of college or vocational training in Hospitality or equivalent.
• Experience in hotel management and supervisory roles.
• Strong customer service and leadership skills.

Responsibilities

• Assist the General Manager in daily hotel operations and guest satisfaction.
• Provide training including safety and SOPs to department staff.
• Participate in interviewing and hiring to build a strong team.
• Lead shift management and oversee staff performance during peak hours.
• Collaborate on budgeting, financial planning, and cost control.

Skills

Hotel management

Customer service

Leadership

Attention to detail

Education

Associate degree

Tools

Word processing

Spreadsheets

Job description

The Courtyard by Marriott Bethlehem is seeking an experienced Assistant General Manager to oversee daily hotel operations, manage staff, and ensure exceptional guest experiences. The role emphasizes strong leadership, budgeting, and training across departments.

The successful candidate will bring a background in hospitality management, a focus on service quality, and the ability to drive efficiency in a fast-paced environment. This is a full-time position with comprehensive benefits.