Assistant General Manager

Meyer Jabara Hotels, LLC; Bethlehem Township (PA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Paid time off

Job summary

The Courtyard by Marriott Bethlehem is seeking an experienced Assistant General Manager to oversee daily hotel operations, manage staff, and ensure exceptional guest experiences. The role emphasizes strong leadership, budgeting, and training across departments.

The successful candidate will bring a background in hospitality management, a focus on service quality, and the ability to drive efficiency in a fast-paced environment. This is a full-time position with comprehensive benefits.

Qualifications

• Two years of college or vocational training in Hospitality or equivalent.
• Experience in hotel management and supervisory roles.
• Strong customer service and leadership skills.

Responsibilities

• Assist the General Manager in daily hotel operations and guest satisfaction.
• Provide training including safety and SOPs to department staff.
• Participate in interviewing and hiring to build a strong team.
• Lead shift management and oversee staff performance during peak hours.
• Collaborate on budgeting, financial planning, and cost control.

Skills

Hotel management

Customer service

Leadership

Attention to detail

Education

Associate degree

Tools

Word processing

Spreadsheets

Job description

The Courtyard by Marriott in Bethlehem, Pennsylvania is seeking a dynamic and experienced Assistant General Manager to join our team. The ideal candidate will have a strong background in hotel management and a passion for delivering exceptional customer service. This role involves overseeing daily operations, managing staff, and ensuring memorable guest experiences while maintaining high standards of quality and efficiency.

Responsibilities

• Assist the General Manager in daily operations of the hotel, ensuring smooth service and customer satisfaction.
• Provide training, including safety training and standard operation procedures to all deprtment personnel as directed by management.
• Conduct interviews and participate in the hiring process to build a strong team.
• Lead shift management activities, ensuring all staff are performing their duties effectively during peak hours.
• Collaborate with the General Manager on budgeting, financial planning, and cost control initiatives.
• Foster a positive work environment through effective team management and leadership skills.

Qualifications

• Proven experience in hotel management.
• Excellent customer service skills with the ability to resolve issues promptly and effectively.
• Strong leadership abilities with experience in team management and shift supervision.
• Ability to work in a fast-paced environment while maintaining attention to detail and quality standards.

Requirements

Two years of college or vocational training in Hospitality or an equivalent program with a minimum of three years experience, including one year in a supervisory capacity.

Compuer skills - Word processing and spreadsheet functions

Full time, full benefit package to include medical, dental, life insurance, 401(k) with match, voluntary benefits.

Backgroud screening required, ability to work in United States.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Education:

• Associate (Preferred)

Experience:

• management: 3 years (Preferred)