Hotel AGM: Guest Experience & Operations Leader

thindmanagement; Spring (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Thind Management is seeking an experienced Assistant General Manager for our hotel and restaurant operations in Spring, TX. Working closely with the General Manager, you will oversee front desk, housekeeping, F&B, and maintenance, ensuring smooth daily operations and exceptional guest service.

You will lead departments, develop revenue strategies, monitor budgets, and mentor a high-performance team. Ideal candidate has at least 5 years in hospitality, a hospitality degree, strong leadership, and

Qualifications

• Bachelor’s degree in Hospitality Management or related field.
• 5+ years of experience in hospitality operations.
• Proven leadership and strong communication skills.
• Proficiency in hotel management systems and Microsoft Office.
• Flexible work schedule.

Responsibilities

• Oversee and manage hotel and restaurant operations including front desk, housekeeping, maintenance, sales, and F&B.
• Develop and maintain a positive guest experience procedure, ensuring staff provide excellent service.
• Assist the GM in overseeing and coordinating all operational departments.
• Ensure compliance with brand standards, policies, and procedures.
• Collaborate with department heads to improve performance and guest satisfaction.

Skills

Communication skills

Leadership

Interpersonal skills

Analytical thinking

Team leadership

Education

Bachelor’s degree in Hospitality Management or related field

Equivalent work experience

Tools

Hotel management systems

Property management systems

Microsoft Office

Hotel & restaurant software

Job description

Thind Management is seeking an experienced Assistant General Manager for our hotel and restaurant operations in Spring, TX. Working closely with the General Manager, you will oversee front desk, housekeeping, F&B, and maintenance, ensuring smooth daily operations and exceptional guest service.

You will lead departments, develop revenue strategies, monitor budgets, and mentor a high-performance team. Ideal candidate has at least 5 years in hospitality, a hospitality degree, strong leadership, and