Executive Hotel GM - Lead Operations & Guest Growth

LINE Austin; Newtown (CT); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Employee discounts

Bonus based on performance

Job summary

The LINE Austin is seeking a General Manager to oversee day-to-day hotel operations across Front Office, Food & Beverage, Housekeeping, Engineering and Security. You will set the vision, manage budgets and staffing, drive guest satisfaction, and ensure strong financial results while fostering a guest‑focused culture.

Strong leadership, communication, and a hands-on operational background are required. Experience in large-scale property leadership and ability to collaborate with brand and

Qualifications

• Five+ years experience as hotel General Manager or similar on a full-service property (300+ rooms).
• Proven track record with group and banquet business.
• Bachelor’s degree required.
• Experience in Austin area market preferred.
• Strong MS Office skills (Excel, PowerPoint).
• Ability to work with PMS and POS software.
• Excellent communication and interpersonal skills.
• Excellent reading, writing and oral proficiency in English.

Responsibilities

• Oversee day-to-day hotel operations across multiple departments.
• Develop and drive strategies to achieve superior financial results.
• Communicate vision and initiatives to teams and guests.
• Create learning opportunities and development plans for direct reports.
• Collaborate with brand, revenue, people, finance, engineering, and sales.
• Ensure policies, safety, and operating procedures are followed.

Skills

Leadership

Communication

English fluency

MS Office (Excel, PowerPoint)

PMS & POS software

Financial Management

Performance Management

Business Acumen

Teamwork

Multitasking

Education

Bachelor’s degree

Tools

Microsoft Excel

Microsoft PowerPoint

PMS software

POS software

Job description

The LINE Austin is seeking a General Manager to oversee day-to-day hotel operations across Front Office, Food & Beverage, Housekeeping, Engineering and Security. You will set the vision, manage budgets and staffing, drive guest satisfaction, and ensure strong financial results while fostering a guest‑focused culture.

Strong leadership, communication, and a hands-on operational background are required. Experience in large-scale property leadership and ability to collaborate with brand and