Host - Ruthie's Fine Dining

Grand Falls Casino Resort, LLC; Larchwood Township (IA); On-site; USD 20,664,000 - 27,552,000; Part time

Benefits offered by this job

Profit sharing

Job summary

Grand Falls Casino & Golf Resort in Iowa seeks a part-time hostess for Ruthie's dining room. You will greet guests, manage seating and coordinate with servers to ensure prompt, courteous service.

The role requires standing for long periods and exceptional grooming. A pre-employment drug test is required. The position offers $15 per hour with premium pay and profit sharing.

Qualifications

• Must be 16 years of age.
• Stand for long periods (up to 5 hours).
• Exceptional grooming habits.
• Pre-employment drug test required.

Responsibilities

• Greet guests upon arrival and manage seating to best serve their wishes.
• Keep aware of reservations and events for the day’s business.
• Record guest names and party sizes when immediate seating is limited.
• Open front door for guests when possible and relay messages to servers as needed.
• Seat guests based on preferences and balance customer flow; inform guests of their server and inspect table presentation.

Skills

Customer service

Communication

Grooming

Job description

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes. Be aware of the status of all tables, at all times

Essential Functions

• Smile and make eye contact! You are the first impression of Ruthie's.
• Be aware of all reservations and events for current day's business.
• Work with manager on duty planning layout of reservations for current days business.
• Warmly and graciously greet all guests upon arrival.
• Our guests are not just going out to dinner, they are dining at Ruthie's for the ultimate dining experience.
• When possible, open the front door for guests entering or leaving the restaurant.
• When immediate seating is limited, record guest names and number of people in party.
• Be familiar with the timing of the restaurant to give out accurate quotes to guests that may have to wait for a table.
• Call out name and number of party when tables become available.
• Accommodate special seating requests for guests whenever possible.
• Seat guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.
• Relay messages to servers and bus persons as needed.
• Thank guests as they leave and invite them to return.
• Perform all other related tasks deemed necessary by management.

Required

• Must be 16 years of age.
• Be able to work in a standing position for long periods of time (up to 5 hours). Be able to communicate clearly and effectively in the predominant language(s) of our guests.
• Must have exceptional grooming habits.
• Pre-employment drug test required. Arranged by Grand Falls upon offer of employment.

Schedule

Part Time

$15 w/ premium pay + profit sharing

Grand Falls Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.