Server - Cocktail Beverage

Grand Falls Casino Resort, LLC; Larchwood Township (IA); On-site; USD 8,300 - 11,000; Full time

Job summary

The Cocktail Server at Grand Falls Casino & Golf Resort in Iowa serves alcoholic and non-alcoholic beverages to guests in both gaming and non-gaming areas. The role requires standing for seven hours, carrying trays up to 25lb, and delivering exceptional guest service with a friendly, courteous approach.

Compliance with beverage procedures and TIPS certification is required, along with pre-employment drug testing.

Qualifications

• Must be 18 years of age.
• Alcohol Awareness certified through TIPS arranged by Grand Falls.
• Pre-employment drug test required.

Responsibilities

• The Cocktail Server serves alcoholic and non-alcoholic beverages to guests in gaming and non-gaming areas.
• Provide exceptional guest service to all customers.
• Stand for seven consecutive hours and carry a full tray of drinks up to 25lb.
• Follow beverage procedures in the manual and acknowledge guests with special privileges.
• Report to shift supervisor and perform related tasks as directed by management.

Skills

Guest service

Beverage service

Stamina

Friendly demeanor

Job description

The Cocktail Server serves alcoholic & non-alcoholic beverages to guests in the gaming and non-gaming areas of the Casino.

Essential Functions

• Provide exceptional guest service to all customers.
• Must be able to stand for seven (7) consecutive hours.
• Must be able to carry a full tray of drinks at up to 25lb. per tray.
• Must have extensive beverage service knowledge.
• Must be friendly, helpful and courteous when dealing with Casino guests due to highly visible position.
• Reports to shift supervisor in complete uniform.
• Follows all service procedures described in the beverage manual.
• Acknowledge guest with special privileges (ie.complimentary drinks).
• Perform related tasks determined necessary by management.

Required

• Must be 18 years of age.
• Alcohol Awareness certified through TIPS arranged by Grand Falls.
• Pre-employment drug test required. Arranged by Grand Falls upon offer of employment.

Schedule

Hiring for all shifts

$6.35 w/ premium pay + tips and profit sharing

Grand Falls Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.