Host

Drift Coffee & Kitchen; Wrightsville Beach (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Wellness resources

Job summary

Drift Coffee & Kitchen in Wrightsville Beach, NC is seeking a friendly Host to welcome guests and manage seating, reservations, and the front-of-house flow. You will greet guests, coordinate with staff, and help maintain a clean, welcoming reception area.

This part-time role requires weekend availability, including Fridays through Sundays, with evenings as needed. Join a team that values guest experience, clear communication, and strong teamwork, while enjoying flexible scheduling and employee

Qualifications

• Prior experience in customer service or a hospitality role.
• Excellent verbal and written communication skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet guests upon arrival, manage reservations, and oversee seating to ensure smooth flow of service.
• Address and accommodate special requests, dietary needs, and seating preferences.
• Act as the primary liaison between guests and restaurant staff to ensure clear communication.
• Maintain cleanliness and organization of the guest reception area and ensure materials are up-to-date.
• Monitor safety and sanitation standards to provide a safe environment for guests and staff.

Skills

Customer service

Communication

Attention to detail

Adaptability

Team collaboration

Job description

Benefits:

• 401(k) matching
• Employee discounts
• Flexible schedule
• Wellness resources

Position Overview:

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities:

• Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
• Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
• Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
• Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
• Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications:

• Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
• Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
• Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
• Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
• Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

This position is a part-time position, between Friday - Sunday. Weekend availability is a must.